Patient Education Office

Healthcare workers often struggle to explain complicated procedures to patients and their families, who are under a lot of stress. Being able to review our patient education material at home or online, at their convenience, at their own pace and free of charge, allows patients to develop a better understanding of their diagnosis and the treatments they will undergo.

Dr. David Fleiszer

MUHC Surgeon and Director, MUHC Patient Education

The Challenge

In the moments following a diagnosis, patients often feel extremely anxious and vulnerable, and their ability to remember and act on the information being given to them by their physician is often reduced. It is only in the hours and days following their diagnosis that the reality truly sinks in and patients begin to seek more information about their illness. In these moments of uncertainty, they often turn to the internet to answer their many questions and concerns, which have fuelled the common and sometimes dangerous practice of what some experts call the Dr. Google phenomenon.

The Solution

muhc-foundation-dr-david-fleiszer-patient-education-360The MUHC’s Patient Education Office creates clear and understandable health information for patients and their families. Considered an international leader in the field of patient education, the hospital is committed to ensuring that patients receive timely, comprehensive and up-to-date information that responds to their needs and puts them at the forefront of their own care.

Developed in collaboration with clinicians and feedback received from patients, the MUHC’s education collection consists of highly visual printed information and interactive online modules that use images paired with plain language to help patients and their families better understand an illness, treatment, or surgery. These resources can be viewed in the comfort of one’s own home and at one’s own pace, allowing patients to take on a more active role with regards to their care management. The MUHC’s Patient Education Office empowers patients with the skills and confidence to take greater control of their illness and care while also ensuring that it is conducted safely and effectively.
In order for the MUHC to continue to improve the patient experience, it must:

  • Create printed materials and online clinical modules in the areas of blood cancer, cardiology, arthritis, immunology and dialysis, among others
  • Facilitate increased self-care management, which can reduce the frequency of hospital readmissions and return visits as well as decrease stress and anxiety
  • Increase the collaboration between the physician, clinical team and patients, their families or caregivers, leading to shared and informed decision-making
  • Provide family members with access to the same materials in order for them to better understand and support their loved one through a diagnosis, treatment or surgery

How you can help

We are raising $150,000 to support the MUHC’s Patient Education Office.

For more information, please contact Miguel Burnier, Director of Development, miguel.burnierjr@muhc.mcgill.ca, 514-934-1934, ext. 71205.

You can donate online, download our donation form or call us at 514-843-1543.

Follow Us

LEAP has selected Centre universitaire de santé McGill - McGill University Health Centre cardiologist & Research Institute of the McGill University Health Centre researcher, Dr. Abhinav Sharma’s, MyHeart Counts Canada mobile application for their Healthy Future Accelerator. MyHeart Counts Canada’s goal is to get Canadians moving for improved cardiovascular health. Dr. Sharma’s app uses artificial-intelligence with real-time feedback and support to improve physical activity incrementally. LEAP is donating $100, 000 to support the continued development of Dr. Sharma’s app through the MUHC Foundation’s Fix Broken Hearts campaign. Watch: 📺 youtu.be/GG2HKWxVfxA

LEAP a choisi l'application mobile MyHeart Counts Canada du Dr Abhinav Sharma, cardiologue du CUSM et chercheur de l'IR-CUSM, pour leur accélérateur Horizons Santé. L’objectif de MyHeart Counts Canada est de faire bouger les Canadiens pour une meilleure santé cardiovasculaire. L'application mobile du Dr Sharma utilise l'intelligence artificielle avec rétroaction et l’assistance en temps réel pour améliorer progressivement l'activité physique. LEAP fait un don de 100 000 $ pour soutenir le développement continu de l'application du Dr Sharma dans le cadre de la campagne Souder les cœurs brisés de la Fondation du CUSM.
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Ce « Mardi je donne » est presque terminé! ⏰ Pour chaque femme dont la vie a été anéantie par le cancer de l’ovaire ou de l’endomètre. Pour chaque mère qui ne verra pas ses enfants grandir en raison de ces maladies. Pour chaque femme qui lutte actuellement pour sa vie, unissons-nous comme jamais auparavant. ❤️ The DOVEE Project

✨ Faites un don: bit.ly/3pIj2vZ

#MardiJeDonne #OsezRêverFCUSM

Giving Tuesday is nearing its end!⏱ For every woman whose life has been cut short because of ovarian or endometrial cancers. For every mother who won’t see her children grow up because of these diseases. For every woman fighting for her life right now, let’s come together like never before.

✨Donate: bit.ly/38Vtb2o

#GivingTuesday #DreamBigMUHCF
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Let’s do this, Montreal—we’re more than halfway through Giving Tuesday and we need every one of you to help us reach our $70,000 goal. 🙌 Support Dr. Gilbert, Joanne, Lawrie and the entire The DOVEE Project's Giving Tuesday dream of stopping ovarian and endometrial cancers. Combined, more than 3,000 Canadian women die each year from these cancers—but it doesn’t have to be this way. Let’s stop these deadly killers, once and for all.

✨ Donate now: bit.ly/3nREEEz

Plus de 3 000 Canadiennes succombent chaque année à ces deux cancers, mais nous pouvons les sauver. Arrêtons ces tueurs silencieux, une fois pour toutes.

✨Faites un don: bit.ly/2ISbhCC

#GivingTuesday #DreamBigMUHCF
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À l’occasion de « Mardi je donne », votre contribution sera égalée jusqu’à concurrence de 50 000 $ grâce à la générosité d’un grand donateur anonyme! La Dre Gilbert et ses collègues Centre universitaire de santé McGill - McGill University Health Centre ont mis au point un test sécuritaire et moins invasif qui permet de dépister les cancers de l’ovaire et de l’endomètre de façon plus précoce que jamais auparavant.

✨ Faites un don: bit.ly/38UHcgN
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It's Giving Tuesday, and your donation today will be doubled up to $50,000 thanks to a generous anonymous donor. Dr. Gilbert and her colleagues @ The DOVEE Project have developed a test that offers a safe, less invasive way to detect ovarian and endometrial cancers earlier than ever before. The answer for moving this test into clinical implementation? Generous Giving Tuesday supporters like you. ❤️

✨ Donate now: bit.ly/2UEAgvY

#GivingTuesday #DreamBigMUHCF
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Demain, c’est la journée « Mardi je donne ». Voici un message important de Lawrie Shahbazian, une coordonnatrice du projet DOvEEgene The DOVEE Project

« Les femmes qui reçoivent un diagnostic de cancer de l’ovaire ou de l’endomètre se posent souvent cette question : ‘ J’ai pris soin de ma santé. J’ai passé les examens, les tests Pap et les mammographies. Qu’est-ce que j’aurais pu faire de plus?’ La réponse, c’est DOvEEgene. Notre test minimalement invasif fonctionne, ici et maintenant. Nous en sommes à la dernière étape de notre marathon, le passage aux essais cliniques de stade trois. En tant que jeune femme, je compte bien voir les résultats et les bienfaits de notre travail acharné de mon vivant. Avec votre aide, nous sauverons des vies.”

✨Faites un don: bit.ly/3l1xQ53
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