Social Service Department

The most important thing that we do is to make our patients feel understood and cared for. We work together as a team to make them feel comfortable and at ease. Part of that is making sure that they are well fed. This level of poverty is often hidden in our city, but it is there.

Cristian Machuca

Nurse Manager, Chronic Viral Illness Service, MUHC

The Challenge

The stress and anxiety of a diagnosis and illness can turn a person’s world upside down. From tests and procedures to waiting for results and wondering what comes next, the journey that lies ahead can be daunting, and many patients rely on their strong support network of family and friends to help them through.

However, without meaningful support networks, some of our population’s most vulnerable patients including low income families, newly-landed immigrants or refugee claimants, and those suffering from mental health issues or chronic diseases like HIV and Hepatitis C, are faced with an enormous struggle on their journey to recovery. With no one to rely on for emotional and financial support, they can be left feeling extremely isolated. In addition to the psychological stress of facing a potentially life-threatening illness, many also live at or below the poverty line, and may have to weigh the need for food, shelter and the basic necessities of life against their imminent need for healthcare and its inherent costs.

The Solution

The MUHC’s Social Service Department serves and supports adult patients with complex care needs. These patient advocates help families cope with the stress of hospitalization, illness or injury and are specially trained to: provide counselling for patients and their families, assess psychosocial needs, and provide referrals to community agencies for support and additional services. MUHC social workers also help patients transition back to their homes as well as educate patients and their families about available community and government resources. As a central member of each patient’s multidisciplinary team, the social worker helps foster strong relationships between the care team and patients and their families.

To meet the growing demands of the MUHC’s Social Service Department and continue to improve the patient experience, the MUHC is seeking to help more families affected by complex illnesses by funding:

  • Medication
  • Medical supplies
  • Baby needs (diapers, formula, etc.)
  • Emergency child care expenses
  • Living expenses (utility bills, groceries, etc.)
  • Parking & Transportation
  • Clothing and other basic necessities
  • Outstanding ambulance fees

How you can help

You can donate online, download our donation form or call us at 514-843-1543.

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We thought we’d give this trend a try for a little Friday fun! ☺️ So many incredible memories made at the RVH Legacy Site, and it continues to give back to the community. As a team we forge ahead, changing the course of lives and medicine and pushing the limits of what’s possible to improve the lives of Montrealers, and of people across the globe! Centre universitaire de santé McGill - McGill University Health Centre

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Photographer & Pink in the City volunteer, Gaëlle Vuillaume shaved her head in support of her mother who is fighting breast cancer. She was joined by breast cancer survivor Gwenaela Larvor! They have so far collectively raised almost $5,000 for the Centre universitaire de santé McGill - McGill University Health Centre Breast Clinic’s Wellness Program, along with Sophie Rokakis. ❤️🙌

Thank you to the volunteers, donors, and to the entire Pink in the City team for making this possible. There’s still time to support them! Donate: bit.ly/2TgXsj5
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En tant que Fondation, nous avons toujours cru au pouvoir de la philanthropie et de notre communauté, mais l’impact de la collaboration entre les leaders communautaires au cours des derniers mois de la pandémie pour répondre aux plus grands besoins du CUSM a été extraordinaire.

C’est aussi la raison pour laquelle nous sommes si fiers de présenter notre cabinet de campagne Osez rêver, dirigé par les coprésidents, l’honorable Jean Charest, ancien premier ministre du Québec; Marc Parent, président et chef de la direction de CAE; et Suzanne Legge Orr, éminente leader communautaire. Rencontrez le reste de l'équipe! 🏥 bit.ly/2GzyvN5

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We’re so proud to present our Dream Big campaign cabinet, led by campaign co-chairs, the Honourable Jean Charest, former premier of Quebec; Marc Parent, President and CEO of CAE; and Suzanne Legge Orr, prominent community leader. Meet the rest of the team! 🏥 bit.ly/2SAjn4p
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6 days ago

Fondation CUSM - MUHC Foundation

On this week’s Health Matters: We’re two years into the legalization of cannabis in Canada. Dr. Carolyn Baglole discusses the existing stigmas surrounding medical cannabis and one patient shares how cannabis is helping her manage her chronic pain.

Also this week, Gaëlle Vuillaume shares her personal reasons for raising funds for breast cancer research and shaving her head. And Dr. Sarkis Meterissian details where your donations go and how they help breast cancer patients.

Where to listen:

Web: bit.ly/3beMKBH
Spotify: spoti.fi/32HFxrc
Apple: apple.co/35NvItS
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In case you missed it! MI4's Dr. Don Sheppard joined CTV Montreal's Mutsumi Takahashi for an in-depth chat about COVID-19, the ongoing medical and research breakthroughs happening right here in Montreal and Centre universitaire de santé McGill - McGill University Health Centre, and how philanthropy is having an impact.📱 bit.ly/3o1wDxk ... See MoreSee Less

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