Privacy Policy

Your privacy is important to us. The MUHC Foundation is committed to maintaining the privacy, security and accuracy of the personal information they collect, use and disclose in accordance with applicable legislation. This privacy policy (the “Privacy Policy”) is a statement of principles and guidelines concerning the protection of personal information of our individual clients, individual service providers and other individuals (“you”) (with the exception of our personnel, whose personal information is collected, used and disclosed in accordance with our Personnel Privacy Policy).

CONSENT

BY SUBMITTING PERSONAL INFORMATION, YOU AGREE THAT WE MAY COLLECT AND USE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, THE PRIVACY PREFERENCES YOU HAVE MADE KNOWN TO US AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information that may be of value to you.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Canadian privacy legislation defines personal information broadly as information about “an identifiable individual” or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number, e-mail address, your forwarding address (e.g. during a vacation), previous address(es), payment information (for billing purposes), your mailing preferences, delivery instructions, and individual customer service preferences (such as “do not solicit”).

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your personal information for the purposes listed below:

(a) To provide the product, service or information you requested

(b) To process payment: Your credit card number, debit card number, or banking information for pre-authorized payments is used only for processing payments and for presenting you with payment options – not for marketing purposes.

(c) To send you information

WHERE IS YOUR PERSONAL INFORMATION STORED?

Your personal information is stored in secured locations and on servers controlled by the MUHC Foundation, located either at our offices or at the offices of our service providers.

HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION?

Upon written request, subject to certain exceptions, we will inform you of the existence and use of your personal information and will give you access to that information.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.

ONLY AUTHORIZED EMPLOYEES HAVE ACCESS TO YOUR PERSONAL INFORMATION

We operate secure data networks protected by industry standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We cannot guarantee that personal information voluntarily disclosed in chat rooms or discussion boards will not be collected and used by others, which may result in unsolicited messages to you from other parties.

CHANGES TO THE PRIVACY POLICY

The MUHC Foundation reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such change on our websites and make such revised policy and change available upon request. However, the MUHC Foundation will obtain the necessary consents required under applicable Privacy Laws if it seeks to collect, use or disclose an individual’s personal information for purposes other than those to which consent is obtained unless otherwise required or permitted by law.

At the MUHC & RVH Foundations, patients and their families are at the heart of our mission, and we understand the importance of having world-class patient care available to them when they need it most.  It is an honour and a privilege to inspire our community to philanthropically support the greatest needs of the MUHC. Our donors motivate us, as well as our researchers and healthcare providers, to offer the best care for life.

Julie Quenneville

President, MUHC & RVH Foundations